We offer Facility Management Services on Service Level Agreement (SLA) Model and Time and Manpower based support model.

We also specialize in providing remote management support in this area. We provide a more cost-effective method of managing and protecting enterprise networks, systems and applications. Our services comprises a comprehensive, integrated suite of services to manage a client’s distributed computing environment as a single entity all with single point-of accountability. Our facilities include Desktop management, Management Server solutions, Network Management & Security Management.

LDS Infotech’s Facility Management solution can

  • Reduce the total cost of operations
  • Focus client on core business activities
  • Rationalize staffing costs
  • Optimize asset utilization
  • Facilitate service delivery
  • Improve uptime and system availability

LDS Infotech’s IT FM includes

  • IT Infrastructure Consulting/Integration/ Management
  • Security Services
  • On-site services
  • Maintenance Services
  • Data Centre Management
  • Network Management
  • Server and Backup Management
  • Database Management
  • Messaging Services
  • Help Desk Services
  • Desktop Management
  • Application Software Support
  • Anti-virus Support
  • Asset Management
  • Vendor Management
  • Software Version Control & License Management
  • Auditing Services
  • Complete IT Outsourcing

Hardware Support

  • We offer single point contact for service needs irrespective of the technology and operating platform deployed.
  • SLA based Support
  • On-site Support
  • Proactive, periodic check
  • Remote Monitoring support
  • Resident Engineer

Software Support

Software support service addresses software problems with onsite, unlimited remote as well as telephonic and email support. LDS Infotech offers support for software upgrades, bug fixing and patch codes.